Frequently Asked Questions
Everything you need to know about your Niepce experience.
What is the typical shipping duration for Niepce orders?
Standard shipping usually takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
How do I ensure I select the correct size?
We provide a detailed size chart on every product page. Since our designs often feature unique streetwear silhouettes, we recommend comparing your measurements against our guide to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
Do you offer international shipping?
Yes, Niepce ships worldwide. International shipping rates and delivery times vary by country and will be automatically calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout experience.
How should I care for my Niepce garments?
To preserve the quality of our fabrics and prints, we recommend machine washing cold with similar colors and hanging to dry. Avoid using bleach or high-heat tumble drying.